Last updated: March 2, 2026

Processing time

In-stock orders typically ship within 1–2 business days. If an item has a longer lead time, it will be stated on the product page.

Shipping rates

Shipping costs are shown at checkout.

Tracking

Tracking information is provided once your order ships.

Problems in transit

If your package arrives damaged, contact us within 5 days of delivery and include photos of the box and product. Email support@parallelbeam.com.

Where we ship

We currently ship within the United States only.